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Invisible wrote:
>> However we did pay 10 thousand pounds for some CAD software, and that
>> crashes occasionally (which is infinitly more often than the OS!).
>
> OK, that's pretty lame. I'd ask why you don't go use a better package
> instead, but I suspect the answer is going to be some combination of
>
> - There aren't any better products to choose from.
> - Our clients use this product and we need to be compatible.
> - We've bought it now so we can't get our money back anyway.
Scott's answer was on the nose, but there's another thing worth
mentioning - if it's very high-end industrial software, the number of
people using it is going to be relatively sparse. Maybe only a few
thousand users. This means it will take longer to find the bugs in the
first place - MS, by comparison, have a hundred million testers and an
automatic bug-reporting system.
The upside to this sort of software is it's possible to have a much
closer relationship with the developer - bugs can be acted upon faster
and you might even get to suggest/influence new features.
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