Invisible wrote:
>> However we did pay 10 thousand pounds for some CAD software, and that 
>> crashes occasionally (which is infinitly more often than the OS!).
> 
> OK, that's pretty lame. I'd ask why you don't go use a better package 
> instead, but I suspect the answer is going to be some combination of
> 
> - There aren't any better products to choose from.
> - Our clients use this product and we need to be compatible.
> - We've bought it now so we can't get our money back anyway.

Scott's answer was on the nose, but there's another thing worth 
mentioning - if it's very high-end industrial software, the number of 
people using it is going to be relatively sparse. Maybe only a few 
thousand users. This means it will take longer to find the bugs in the 
first place - MS, by comparison, have a hundred million testers and an 
automatic bug-reporting system.

The upside to this sort of software is it's possible to have a much 
closer relationship with the developer - bugs can be acted upon faster 
and you might even get to suggest/influence new features.

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