Nicolas Alvarez escreveu:
> I read that people get used to things working badly, and I confirmed it with
> my sister. I once watched through the process after she logged in, pointed
> at the error popups that appeared, and she just indifferently said "oh yeah
> that appears every time, I just close it". She didn't even like... *tell*
> me so I can try to fix it.

Exactly.  People just take it for granted that such things are normal 
behaviour associated with computers.  They don't think it could be any 
different.  That's why so many people hate computers and would gladly 
drop it if there was other way to watch videos, chat and browse the web. 
  They think it's an issue with computers.

> Or the time I saw her very quickly click on all the FlashBlock placeholders
> on a Flash-heavy page (it was clear she had done that a dozen times). She
> didn't ever think there had to be an easier way (there is a domain
> whitelist).

FlashBlock?!  My sister won't even touch Firefox!  Anytime I'm at my 
parent's and leave the computer for others to use -- it's a single 
Windows passwordless session (because it's "easy") -- I leave Firefox 
open with a clean new tab.  First thing she does is close Firefox and 
click on the old blue e.  It's like dog conditioning, I guess, because 
she seems to not even realize it's a web browser sitting just before her...

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