I haven't read the CV over yet myself, but a couple of comments on 
Darren's comments:

On Fri, 21 Nov 2008 11:32:08 -0800, Darren New wrote:

> I'm not sure I'd use the word "routine" in "routine recording of
> changes". It sounds mundane. "Proactive recording of changes" perhaps,
> or something like that. Something implying it's not just mundane, but
> important to be consistent. "Consistent and proactive recording of all
> changes in configuration and procedures."

"Change management documentation" is a phrase that I've seen used for 
this sort of thing.

> "fault-finding" is maybe a poor choice of words? It sounds like
> "figuring out who to blame" to my ears, even tho I know it's the right
> term. "fault tracing" perhaps?

"Troubleshooting" is a good general term for this, or "problem diagnosis 
and resolution".

Jim

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