On Tue, 18 Nov 2008 14:36:20 +0000, Invisible wrote:

> The head of IT wants me to file a deviation record for this. Rather
> than, you know, put the settings back to what they should be until the
> SOP actually comes into force.

DO IT.  If it isn't written down, it never happened.

> Because let's face it, signing a bit of paper saying "hey, we're sorry"
> makes it all OK, doesn't it?

No, but it does create a paper trail.  If it continues to happen, there's 
a paper trail and that helps cover your butt if and when things go pear-
shaped.

Jim

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