Gilles Tran wrote:

> And did anyone look up the KB or the MS groups to see whether there were 
> some issues with those particular features? I've been using Office heavily 
> for a long time now, and one good thing is that it's so massively used that 
> the tiniest issues are documented (*). At worse, they're a terse message in 
> the KB saying "we know there's a problem there but don't have a solution 
> yet" but major stuff like crashes tend to be documented and fixed.

As you probably know, it's frustratingly difficult to track down 
*exactly* what causes intermittent bugs such as "Word sometimes crashes 
if I use this template file".

> As I 
> said, Word from the 2000 version onward is stable now, if it doesn't work 
> properly there's something fishy on your end. And yes, at least make sure 
> that you have the latest service packs.

Well AFAIK all the Office 2003 machines are at a minimum of SR2 right 
now. I could see if SR3 makes any difference, but with intermittent 
problems you can never truly know if it's "fixed" or not...

-- 
http://blog.orphi.me.uk/
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