On Sun, 10 Feb 2008 03:17:12 -0200, Nicolas Alvarez wrote:

> Or hanging jaws nearly hit the floor. "Carol" was A GUY -- even though
> he sounded like a Powerpuff girl -- and we had all been calling him
> "Ma'am" all along. The whole company laughed at this for almost a week.

First rule of working with international customers:  Never, ever, EVER 
assume gender based on a name.

My mom has a friend who's husband (now-deceased) was also named Carol.  
As is my mom.

Jim

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