On Wed, 16 Jan 2008 09:13:21 +0000, Invisible wrote:

> Darren New wrote:
> 
>>>> Huh, so they'll be available 24x7 to support any issues?
>>>
>>> Don't be ridiculous. ;-)
>>>
>>> If it breaks, it's only a problem for the UK, and that's a low
>>> priority.
>> 
>> This would be a good time to bring it up with your boss, then. That
>> *is* part of your job.
> 
> If there's one thing I've learned by working here, it's that repeatedly
> pointing things out doesn't change deeply ingrained attitudes. :-(

It still wouldn't hurt to point it out.  Then when it happens, you can 
say "this is why I said I should be trained on this and be given access 
to actually fix it - sorry, you have to wait for the folks in the US to 
wake up."

Tell 'em in an e-mail, then you've got a written record of it.  Sounds 
like the kind of place I left when I went unemployed - if it ain't in 
writing, it didn't happen.  So write it down in an e-mail.

Jim

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