I was asked a simple question. One of our project managers has broken 
her shoulder. (Something to do with a horseracing accident...) So our 
lab manager wanted to be able to access her mailbox.

Actually assigning permission isn't too hard. And then from within 
Outlook, you can select "Open Other User's Folder" and access her inbox. 
Or her calender. But not any other folders. Which isn't that useful.

A quick Google search turns up Micro$oft knowledge base article 
KB195781, "How to open another user's calender or other folder when you 
use the Corporate Workgroup installation in Outlook 2000". (Succinct, eh?)

Well, actually we have Outlook 2003, so it took me a fair while to 
figure out the correct instructions. After about 20 minutes, I managed 
to get the mailbox open. The exact sequence is of corse

- Open Outlook 2003.
- Select the "Tools" menu followed by "Edit E-mail accounts..."
- In the window that opens, select "View or edit existing email 
accounts..." and hit "Next".
- Click on the "Change..." button.
- In the window that opens, click the "More Settings..." button.
- In the window that opens (yes, this is window #3), select the 
"Advanced" tab (where else?)
- Press the "Add..." button.
- In the (tiny) window that opens, type in the name of the user who's 
mailbox you actually want to add. (!)
- Press "OK, "Continue", "Next", "Finish", etc. more times than I can be 
bothered to count.
- Restart Outlook. The user's folder is now accessible.

So, in summary,

Tools > E-mail settings > View > Next > Change... > More Settings > 
Advanced > Add...

Gotta love the multiple layers of "yes, I want MORE settings" and "yes, 
I want the ADVANCED settings". Damn, ever get the impression this 
software is designed to be operated by 1,000 monkeys trying to write 
Shakespear?

Also love the way you have to perform no less than 7 seperate mouse 
clicks before you even *get* to the part where you say what mailbox you 
want to add.

But then, I doubt any of this will be news to you guys out there who use 
M$ products all the time...

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