Wonderful!!!

Fabian.

POV-Ray Newsadmin wrote:
> 
> For some time now, we on the POV-Team have been aware that users would like
> better communication with us, for technical support, suggestions, development
> issues (i.e. custom patches), and so forth.
> 
> Unfortunately it has been nearly impossible to provide this simply due to the
> fact that there are so many users. We are only a small group and want to be
> able to dedicate our spare time to POV-Ray itself, rather than support.
> 
> This, it appears, has left some people with the (incorrect) opinion that we
> just don't care ; that we don't want to hear from them, that we don't want
> their patches or suggestions.
> 
> This is not so. The problem is quite simply that with so many users, the
> ambient noise level is too high. We have alleviated the problem a little by
> encouraging peer support on our private news server ; however, we have now come
> to the conclusion that we ought to do even more about it.
> 
> There is a solution to this problem.
> 
>                           Introducing the POv-Ray T.A.G.
> 
> The POV-Ray TAG (short for Technical Assistance Group, and just TAG for short)
> is a group of users who are known to the POV-Team and in whom we place a
> certain amount of trust. They are users who have shown a genuine desire to help
> others as shown by their activities on the POV news server. They have a fairly
> good knowledge of POV-Ray and attend the news group regularly.
> 
> TAG members are not members of the POV-Team. But they are, however, an official
> conduit between us and the outside world. They have direct access to all
> members of the POV-Team. They have the right to speak on our behalf on the POV
> news server and on any official mailing lists that we set up for this purpose.
> Not everything they say will be official ; only when they sign it as such. They
> can still act 'themselves' and have their own opinions at all other times.
> 
> TAG members will keep an eye on postings and the user community in general, and
> bring to our attention any issue that they, in their opinion, ought to be
> answered by the POV-Team. The relevant team member(s) will then either answer
> the question privately, so that the TAG members can then answer it on our
> behalf in the public forums, or if it is appropriate the POV-Team member will
> answer it personally to the original author.
> 
> The POV-Team hopes that this system - which allows official communication to
> flow between the public and ourselves far more easily than it has in the past -
> will further promote the growth of POV-Ray by making us more accessible than it
> had been physically possible in the past.
> 
> The founding TAG members are (in no particular order) -
> 
>   Ken Tyler
>   Margus Ramst
>   Chris Huff
>   Warp (Nieminen Juha)
>   Peter Popov
>   Chris Colefax
> 
> -- Chris Cason
>    POV-Ray Team Co-ordinator

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