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I bought 5 identical PCs and set them up. Now 4 of them can't print
properly. 20% of the time they print, 80% of the time it says "an error
occurred sending the page to the printer". Very helpful.
(Oh yeah, and the 5th PC? That prints perfectly, 100% of the time.)
Looking in the event log, I see that a bunch of services start up the
first time you try to print anything. (E.g., "application layer
gateway".) I also notice an error in the event log saying that
"ntdll.dll failed to load". Anybody have any clue what that means?
Indeed, anybody have any clue at all?
I just completely reinstalled Windoze on one of the PCs, and still it
won't print properly. Go figure...
--
http://blog.orphi.me.uk/
http://www.zazzle.com/MathematicalOrchid*
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Invisible wrote:
> "ntdll.dll failed to load". Anybody have any clue what that means?
> Indeed, anybody have any clue at all?
Both google and msdn do. :-)
--
Darren New / San Diego, CA, USA (PST)
"That's pretty. Where's that?"
"It's the Age of Channelwood."
"We should go there on vacation some time."
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>> "ntdll.dll failed to load". Anybody have any clue what that means?
>> Indeed, anybody have any clue at all?
>
> Both google and msdn do. :-)
Google just tells me that an error with this DLL "could mean anything".
That doesn't help me terribly...
--
http://blog.orphi.me.uk/
http://www.zazzle.com/MathematicalOrchid*
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> I bought 5 identical PCs and set them up. Now 4 of them can't print
> properly. 20% of the time they print, 80% of the time it says "an error
> occurred sending the page to the printer". Very helpful.
How is the printer configured? ie when you set up the printer within
Windows, do you give it the IP address of the printer and print directly, or
do you use some print server?
We had this exact problem, and it turned out to be buggy print drivers
installed on the print server. Installing a local copy of some unbuggy
drivers and printing direct to the printer (via IP address) fixed the
problem.
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> How is the printer configured? ie when you set up the printer within
> Windows, do you give it the IP address of the printer and print
> directly, or do you use some print server?
We have a print server. You select the printer you want and it downloads
the drivers from the server and installs them, configures all the
settings, etc.
> We had this exact problem, and it turned out to be buggy print drivers
> installed on the print server. Installing a local copy of some unbuggy
> drivers and printing direct to the printer (via IP address) fixed the
> problem.
Well, this print server has worked for the last 5 years. Why would it
suddenly not work for just 4 of the PCs?
--
http://blog.orphi.me.uk/
http://www.zazzle.com/MathematicalOrchid*
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> We have a print server. You select the printer you want and it downloads
> the drivers from the server and installs them, configures all the
> settings, etc.
Right. First step is to download some drivers from the web and print
directly to the printer (via its IP address, you do this by choosing "local
printer" and then port as TCP/IP) and bypass the print server.
Once you know the result of that test, you can decide what to do next...
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Invisible wrote:
> I bought 5 identical PCs and set them up. Now 4 of them can't print
> properly. 20% of the time they print, 80% of the time it says "an error
> occurred sending the page to the printer". Very helpful.
>
Have you tried using 'Print Test Page' and then 'Troubleshoot'?
<run away run away>
Tom
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Tom Austin wrote:
> Have you tried using 'Print Test Page' and then 'Troubleshoot'?
Yes.
It asked me all the usual things - is the printer plugged in, switched
on, etc. Eventually it was unable to fix the issue.
--
http://blog.orphi.me.uk/
http://www.zazzle.com/MathematicalOrchid*
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And lo on Thu, 13 Mar 2008 13:00:38 -0000, Invisible <voi### [at] dev null> did
spake, saying:
> Tom Austin wrote:
>
>> Have you tried using 'Print Test Page' and then 'Troubleshoot'?
>
> Yes.
>
> It asked me all the usual things - is the printer plugged in, switched
> on, etc. Eventually it was unable to fix the issue.
Ah but did it ask you *which* socket it was plugged into :-P
I'll echo Scott try bypassing the server and try the Generic/Text printer
drivers in XP.
--
Phil Cook
--
I once tried to be apathetic, but I just couldn't be bothered
http://flipc.blogspot.com
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